Customer Story

A wedding planning platform based in USA, with the aim of modernizing and personalizing wedding planning was looking for comprehensive marketing analytics solutions to deliver a seamless experience for couples and their guests.



Background

A wedding planner platform delivering personalized wedding websites and services was looking to enhance the wedding planning experience by harnessing the power of data. By implementing a comprehensive marketing analytics infrastructure, the wedding platform aimed to optimize marketing efforts, deepen customer understanding, and drive revenue growth.

Hence, they decided to collaborate with Cymetrix. Our experience in the consumer and e-commerce industries, combined with our proven track record in implementing data-driven solutions, made us the ideal choice for this partnership. Moreover, our ability to understand the complexities of the different industries and translate data into actionable strategies was a key differentiator.




Platform Used
  • Looker
  • Segment
  • AWS
  • Postgres
  • Amplitude



Challenge

The wedding planning company faced the challenge of extracting meaningful insights from scattered marketing data. The need for a unified view of customer behavior, campaign performance, and revenue generation was crucial to optimize the marketing efforts and deliver seamless wedding experiences.




Solution

To address our client’s challenges and ensure that they get maximum value, we implemented a comprehensive data analytics solution:

  • Advanced Analytics Infrastructure: Implemented a comprehensive marketing analytics infrastructure by combining Looker, Segment, AWS, Postgres, and Amplitude.
  • Data Visualization: Visualized data related to monthly signups, registry creation, user activity, campaign performance, ecard engagement, guest activity, RSVPs, and revenue generation.
  • Campaign Analysis: Tracked and analyzed campaign performance, enabling identification of successful campaigns, optimization of marketing spend, and targeted strategy refinement.
  • In-depth User Behavior Analysis: By utilizing Amplitude, we gained a deep understanding of user behavior, identifying key touchpoints and opportunities for improvement.
  • Revenue Tracking: Lastly, our team analyzed campaign performance, and tracked revenue generation from the Client's registry and external registries like Amazon, Target, and Williams Sonoma. 



Result

Our partnership with the wedding planning platform yielded the following results:

  • Migrated Dashboards: Seamlessly migrated and consolidated 100+ dashboards, creating a centralized hub for analyzing marketing performance and key metrics.
  • Enhanced User Engagement: Deeper insights into user behavior led to optimized user experiences and personalized platform interactions.
  • Improved Campaign Performance: Tracked campaign effectiveness, enabling data-driven decisions, efficient marketing spending, and refined targeting strategies.
  • Effective Revenue Generation Tracking: Monitored revenue from both internal and external registries, facilitating better financial management.
  • Resource Allocation Efficiency: Evaluated event acquisition channel performance for informed resource allocation and lead generation optimization.

Are you also struggling to make sense of your marketing data? Don’t let these challenges hold you back, our expertise in marketing and data analytics can help you achieve success just like the wedding planning company. 

About Cymetrix Software

Cymetrix, a Marketing Analytics Company and a strategic Salesforce Consulting Partner with a team of 150+ certified consultants and professionals has expertise across industries such as manufacturing, retail, BFSI, NPS, Pharma, and Healthcare. With our deep expertise in Data Analytics, Marketing Automation, and Salesforce Cloud suite, we have successfully implemented CRM and related business processes integrations for more than 50+ clients.

Cymetrix | Marketing Analytics Company