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Transforming Pharma with
AI+Data+CRM
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Contact Experts

Home / Industries / Pharmaceutical

Transforming Pharma with
AI+Data+CRM​​​​​​​

Contact Experts

Driving Digital Innovation and Efficiency in the Pharmaceutical Industry

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Nowadays, innovation is key to staying competitive, especially in industries such as pharma which are evolving at tremendously fast pace. At Cymetrix, we leverage data-driven insights and intelligent solutions to address the critical challenges faced by pharma companies.

Our comprehensive and end-to-end solutions are designed to expedite drug discovery, optimize clinical trials, ensure regulatory compliance, and improve HCP engagement.

By partnering with us, you can unlock valuable insights to optimize your operational process, streamline your sales cycles, and expedite the delivery of life-saving treatments faster than ever.

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Transformative Benefits for 
Pharmaceutical Success​​​​​​​

Manage complex Sales and HCP Relationships

Managing relationships with healthcare professionals (HCPs) can be difficult due to regulatory constraints and the complexity of interactions. By utilizing Salesforce Sales Cloud and Service Cloud, pharma companies can streamline HCP engagement tracking, ensure compliance, and leverage AI-driven insights to personalize communication strategies.

Regulatory Compliance and Drug Safety

Compliance with regulations like GxP and 21 CFR Part 11 is crucial for pharmaceutical companies. Salesforce Service Cloud automates compliance reporting and adverse event tracking, with AI models proactively identifying potential issues from real-time data, reducing compliance risks.

Optimizing Drug Development and Clinical Trials

Clinical trials are often slowed by patient recruitment issues and inefficient data management. AI and Salesforce Health Cloud help optimize these trials by predicting patient responses, improving recruitment, and providing real-time analytics for faster decision-making during trials.

Improving Drug Launch and Market Penetration

Successful drug launches require understanding market demands and effectively engaging with stakeholders. Salesforce Marketing Cloud, coupled with predictive analytics, enables targeted marketing campaigns and provides actionable insights to refine launch strategies and salesforce efforts.

Inefficient Pricing Models and Contract Management

Complex pricing negotiations can result in costly errors and compliance issues. However, Salesforce CPQ can help simplify pricing models, streamline contract management, and accelerate the quote-to-cash process, improving accuracy in negotiations and speeding up deal closures.

Lack of Real-Time Actionable insights into Sales and Market

Without real-time actionable insights, pharma companies struggle to respond to market changes quickly. Salesforce Einstein Analytics offers real-time visibility into sales metrics, such as prescription rates and regional performance, empowering companies to make agile, data-driven decisions.

How Cymetrix Powers 
Brand Success?

Cymetrix's Salesforce Solutions for Pharma

Streamline and optimize your pharma processes with Cymetrix's expertise in the Salesforce Cloud suite

Health Cloud

With Salesforce Health Cloud, Cymetrix enables pharma companies to enhance patient engagement by tracking patient journeys and offering personalized support programs, particularly for chronic disease treatments.  Additionally,  we can help you integrate Health Cloud with your existing clinical trial management systems to effectively manage clinical trials, and keep track of participant progress, site communications, and regulatory adherence, ensuring smooth trial operations.

Sales Cloud

We can help you implement and customize Salesforce Sales Cloud to streamline sales and HCP relationship management. Our solutions will help you keep track of interactions with HCPs or key opinion leaders ensuring that sales teams maintain compliance with industry regulations. Furthermore, we also deliver custom solutions, such as field force automation that facilitate efficient tracking of doctor visits, product detailing, etc, while offering insights into key performance metrics.

Service Cloud

Through Salesforce Service Cloud, Cymetrix supports the management of drug safety and adverse event reporting. We can help you set up case management systems, so you can track and respond to adverse events swiftly, ensuring patient safety and regulatory compliance. Our Service Cloud solution also enhances customer service management, allowing you to efficiently address inquiries from HCPs and patients regarding drugs, or product complaints, fostering trust and improving overall satisfaction.

Einstein Analytics

Cymetrix can help you leverage Einstein Analytics to gain actionable sales and marketing insights. It can help analyze sales data, track drug performance across regions, and evaluate the success of marketing campaigns, allowing for informed decisions on product launches and resource allocation. Einstein also plays a pivotal role in clinical trial data analysis, helping you track patient progress, identify emerging trends, and evaluate the effectiveness of new drug therapies, driving better outcomes in clinical research.

Marketing Cloud

Our Marketing Cloud Consultants can help you create targeted marketing campaigns that comply with regulations and resonate with both HCPs and patients. Whether it’s email marketing, SMS outreach, or social media engagement, these campaigns help promote drug products and educate patients on disease management. Additionally, patient adherence programs benefit from Marketing Cloud by delivering reminders, educational content, and updates to keep patients informed and engaged.

Salesforce CPQ

With deep expertise in the Salesforce Cloud suite, Cymetrix can also help you deploy Salesforce CPQ (Configure, Price, Quote) to tackle complex pricing solutions in the pharmaceutical sector. CPQ simplifies the management of pricing, discounts, and contracts, ensuring accurate quotes and facilitating smoother negotiations for bulk orders with hospitals and healthcare systems. This streamlines the sales process and helps pharma companies close deals more efficiently.

Cymetrix's Data Science and Analytics Solutions for Pharma

Unlock actionable and real-time insights to optimize Pharma processes

Real-time data analysis

Our Data Science and Analytics services empowers pharma companies to monitor clinical trials in real-time, track drug performance post-launch, and identify trends in drug efficacy and adverse events. By analyzing post-launch data, our team helps track drug performance, identify adverse events, and assess patient outcomes. 

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Predictive Analytics 

Keep up with market trends to remain competitive. With our Predictive Analytics services, you can get valuable insights into future trends, allowing you to forecast sales, analyze market dynamics, optimize the drug manufacturing process, and discover new potential areas for repurposing of existing drugs.

Patient Outcome Analytics 

By tracking patient adherence to medication regimens, we can help you identify potential drop-off points and implement targeted support programs to improve patient outcomes. Furthermore, analyzing patient health data allows for a comprehensive assessment of drug performance and informs future drug development efforts.

Regulatory compliance Analytics 

Our solutions leverage data science to automate compliance monitoring and reporting, reducing the risk of non-compliance and protecting sensitive patient data. Moreover, by ensuring data integrity and security, we help clients maintain regulatory compliance and build trust with patients and healthcare providers.

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Cymetrix's AI and ML Solutions for Pharma Organizations

Adapt, optimize, and innovate your drug development and treatment process with the help of Artificial Intelligence and Machine Learning.

Drug Discovery & Development

Say goodbye to traditional methods that are slow and costly. AI and ML algorithms can help slash the time it takes to discover new drugs by analyzing vast amounts of datasets of molecular structures, drug interactions, and disease biomarkers to identify promising compounds faster than ever.

Precision Medicine

Tailor treatments with AI’s ability to process complex genetic, and clinical data. That allows for accurate targeting of treatments to individual patients, optimizing drug efficacy, and minimizing adverse effects, ultimately leading to more effective and customized healthcare solutions and less trial-and-error.

Sales Optimization

Leverage AI-based sales predictions to focus your efforts on the most lucrative products and regions. These algorithms not only predict sales trends but also optimize sales reps' schedules, and analyze HCP interactions, prioritizing visits to doctors who are most likely to interact.

AI for regulatory compliance

Automate event detection to scan reports, and other data sources for signs of potential drug-related adverse events, ensuring that all information is collected and processed accurately for submission to authorities like the FDA or EMA. Thus, helping you quickly respond and meet regulatory requirements.

Why Choose Cymetrix for Salesforce Pharma Consulting?

Our domain expertise goes beyond generics, creating tailored solutions that suit our client's needs.

We understand industry specific challenges and infuse strategic guidance & best practices in our solutions.

We offer scalable and cross-functional solutions being part of an integral part of a multi-capabilty group.

Our agile partnership can help you seamlessly navigate intricate business transformations.

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